Welcome to MAMUSA B2B Site.
 If you have any questions or concerns, please  
contact Jacqueline Clarke at Jacqueline.clarke@mambaby.com

Privacy Policy



Collecting, processing and using personal data

Personal data is information which can be used to establish your identity. This includes information such as your name, address, postal address and e-mail. We only ever collect, process and use your personal data when you provide us with this data in order to execute your first order and any future orders as part of the registration process which is required for this. 

We also use the postal and e-mail addresses you give us to communicate with you about your orders, to update our data records and to maintain your customer accounts with us.


Newsletter consent, additional details provided voluntarily and revocation

We process and use your e-mail address to provide information about similar products, pregnancy and/or development calendars only if you have consented to this on our website in the following way:


Yes, I would like to subscribe to the MAM Club Newsletter

Provided that you have subscribed to our Newsletter, we will also process and use the additional details you provide to us voluntarily about your pregnancy and the sex of your children in order, where appropriate, to send you product recommendations by e-mail from our MAM Online Shop which are tailored to your personal circumstances inferred from the information you have provided. 
You can withdraw your consent to receiving any future editions of our Newsletter at any time via the link provided in each e-mailed Newsletter, by unsubscribing or by sending a message to consumer-service(at)mambaby.com or to MAM Babyartikel GmbH, Lorenz-Mandl-Gasse 50, 1160 Vienna, Austria, Phone: 0043 1 491410.


Right of objection

You can also object to your data being processed and used to execute future orders simply by sending a message to one of our addresses given above. We will then block your data for further use as soon as an individual order has been completed and delete this data as soon as the storage periods under fiscal and commercial law have expired, but we wish to point out that this will mean we will have to collect all the necessary data again when you place another order with us.


Passing on personal data

We only over pass on your personal details to our service and partner companies if this is absolutely essential for the purpose of order processing and managing our customers in fulfilling the contract. These companies may only use your personal details for this purpose and they are also obliged to comply with all applicable provisions on data privacy. 
Your personal details will not be passed on in any further way to any third parties unless you gave your explicit consent to this beforehand. This consent may be withdrawn at any time and without specifying any reasons to us (at the address given below). 
Statutory law may require us to disclose your details to third parties. We only meet such demands within the framework of the statutory obligation and following careful examination of whether such an obligation does in fact exist.


Data security

When your personal data is collected, it is sent to us in an encrypted format via an SSL (Secure Socket Layer) connection. 
The thawte seal of approval for trustworthy websites provides visible real-time assurance and encrypts your data at a minimum level with 128 bit encryption.

This website uses Google Analytics, a web analysis service of Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files stored on your computer, to analyze how you use the website. The information generated by the cookie about your use of this website (including your IP address) is sent to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the websitecompile reports on website activity for the website operators and to provide other website activity related internet services. Additionally, Google may transfer this information to a third party when required by law or in the case of a third party processing information on Google's behalf. In no case will Google use your IP Address in connection with any other information held by Google. You can set your internet browser to prohibit the installation of cookies, although we must point out that some features and functions of the website will then be unusable. By using this site, you consent to the processing of data about you collected by Google in the manner described and for the above mentioned purpose. 
The consent for collection and storage of data can be withdrawn at any time in the future [with http://tools.google.com/dlpage/gaoptout?hl=de]. Given the debate concerning the use of analytical tools using full IP addresses, we wish to point out that this website uses the "Anonomize IP" function of Google Analytics which works with a shortened form of IP addresses to prevent direct personal identification.


Cookies/anonymised assessments

In order to be able to place an order in the MAM Online Shop, the security settings on your browser need to permit so-called cookies to be written to your computer. Cookies are small data records which are saved from our website to your hard disk and allow your computer to be recognised when you next visit our website. 
We require this function to be able to guarantee a better service and temporarily store products in your shopping cart for you for 24 hours. Furthermore, we use the cookies to carry out frequency assessments, page usage assessments and marketing assessments. 
For all of our assessments, we only ever utilise this cookie information without a link to your personal address details, so it is completely anonymous. 
You can set your Internet browser up so that you are notified when cookies are stored, you can decide in each individual case whether you want to accept cookies, or you can refuse to accept any cookies. However, if you do not accept cookies, you may be restricted in how you are able to use our website. You can delete cookies which are already stored on your hard disk at any time. You will find more details on how to do this in the operating guide for your Internet browser program.


Right to information

In accordance with the regulations of the German Data Protection Act, you are entitled to receive information about the data stored on you free of charge and if you wish you may demand that this data be corrected, blocked or deleted.


Contact for any questions on data privacy

If you have any questions about how your personal data is collected, processed and used or you wish to assert your rights of information, correction, blockage, deletion, revocation or objection, please contact us at the contact address given above.